Politique de remboursement

Return & Refund Policy

We offer a 14-day return policy.

To be eligible for a return, your item must be unused and in its original packaging.

Non-returnable items:
- Used products
- Items damaged after delivery

To request a return, contact us at:
contact@petluxe-shop.com

Refunds:
Once we receive and inspect your return, we will notify you.
If approved, your refund will be processed within 5-10 business days.

Shipping costs are non-refundable.
Return shipping costs are the responsibility of the customer.